Please note that we are strongly discouraging cash. Wherever possible, please use an alternative form of payment.
We strongly advise that you pre-book for the shows you want to see. Due to Covid restrictions, we are expecting all performances to reach capacity far quicker than before.
How do I book?
All bookings happen on our website.
In order to book shows, you will need to be logged into your account. If you have forgotten your password, click on ‘lost your password?’ to reset your password. If you are a newcomer you will need to register.
Once you’ve logged in, click on ‘all shows’ on the menu bar to browse through what is being showcased at the Festival this year. You can also opt to view only Main, Fringe, vFringe or Jazz performances.
In addition to using the website, you can purchase your tickets at the Monument Box Office from 1 June. During the festival, additional Box Offices are located at the Village Green and Rhodes Theatre. Tickets are also available for purchase at the door 30 minutes before the start of performances.
NB: Before starting to book, please make sure you know what you want to see and when – once you start filling your basket you won’t have time to still be deciding on your shows! Get your Fest schedule planned – then go online to book. If you can’t decide on all that you want to see, book the must-haves and come back later for other tickets.
Do I need a printed ticket?
Note that the ticketing system is paperless. You will receive a QR code via email which will be scanned at the door. Should you wish to print out your tickets, you are more than welcome to do so.
How do I pay?
In 2022, we are actively discouraging the use of cash. All door sales will have card facilities.
You can use the following options to make payment:
Online: Credit Card, Debit Card, Instant EFT, Snapscan
At The Box Office: Credit Card, Debit Card, Cash, Snapscan
At The Door: Credit Card, Debit Card, Cash
Can I get a refund?
We regret that no refunds on tickets can be made for late arrivals.
In the unfortunate instance where a show has to be cancelled, your tickets will be refunded. Contact the Box Office for assistance with this.
The National Arts Festival cannot make other refunds or undertake to resell or exchange tickets.
Concession price tickets are only available online or at the box office.
You can only purchase a concession price ticket if you are a pensioner over the age of 60, or a scholar or a student with a valid student card.